Policies, Practices, and Pitfalls: Disparate Impact in Multifamily Housing


In today’s multifamily housing environment, staying compliant with fair housing laws isn’t just a legal obligation—it’s a business imperative. The cost of overlooking a seemingly minor policy or procedure can be staggering, both financially and reputationally. Among the most misunderstood and underestimated areas of fair housing compliance is disparate impact—a legal doctrine that has changed how apartment professionals approach everything from screening criteria to amenity access.

This session is designed to demystify this critical concept for housing professionals at every level. Whether you're a property manager, leasing agent, regional supervisor, compliance officer, or executive leader, this session will equip you with the knowledge, context, and practical tools you need to confidently assess your existing policies and avoid unintended consequences.

Fair housing compliance is no longer limited to overt discrimination—it includes the subtle effects of policies that may appear neutral but disproportionately impact certain protected groups. And the regulatory environment is only becoming more vigilant.

Join us as we explore how to build operationally sound, legally compliant, and socially responsible communities that minimize risk and maximize opportunity.

Why should you attend :

Across the country, multifamily housing providers are being held accountable for policies that result in discriminatory outcomes—even if no discriminatory intent exists. Known as disparate impact, this legal concept is increasingly used by regulatory agencies and courts to investigate housing discrimination complaints.

Although HUD’s revised enforcement policy is to not prosecute disparate impact cases, fair housing scrutiny has intensified with increased enforcement efforts by states and advocacy groups, so multifamily professionals must be equipped to:

  • Recognize which of their current policies may pose a risk
  • Understand how disparate impact claims are evaluated
  • Balance operational goals with compliance responsibilities

Ignoring the implications of disparate impact is not an option. This webinar will prepare you to navigate these complex challenges proactively and effectively.

Areas covered in the session:

  • Define disparate impact and explain how it differs from disparate treatment under fair housing law.
  • Identify common multifamily housing policies that may create disparate impact liability—even if they seem neutral.
  • Assess business justifications and evaluate whether less discriminatory alternatives exist.
  • Develop risk mitigation strategies to reduce exposure and maintain compliance without compromising operational goals.
  • Recognize red flags in policy implementation that may unintentionally disadvantage protected classes.
  • Strengthen internal training and documentation to support a culture of compliance and fair housing awareness.

Who should attend this:

Multi-site managers; On-site Managers; Training and Development Professionals and HR Professionals.

Doug Chasick, CPM®, CAPS, Adv. RAM, SLE, That Fair Housing Guy™, is the former President of the Fair Housing Institute, Inc. With more than 49 years of investment real estate experience, he began as the Resident Manager of a 524-unit apartment property and has been the President or CEO of five real estate companies, responsible for portfolios of over 28,000 apartments.

Doug was awarded his CPM® in 1979 and was a member of the IREM National Faculty for eight years. A Senior Instructor member of the NAAEI Faculty, he leads the Advanced Facilitator Training course, is the co-author of “Outstanding Facilitation Techniques”, and a co-author of the joint IREM-NAAEI “Fair Housing and Beyond” course. He is a licensed Real Estate Broker in Florida, a licensed Expert Fair Housing Instructor in the Commonwealth of Virginia, and the recipient of the NAAEI Apartment Career & Education award.

$199.00

Webinar Variants

$199.00

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